Refund policy

We hope you love your pieces and enjoy them for years to come, however, if you are looking to make a return, please see the instructions below: 

 

Purchased In Store, Return In Store

Please make all returns within 14 days from date of purchase.

All items must be in new, unused, original condition and packaging with tags attached.

You will need the original receipt or proof of purchase.

If you have any questions please stop by during business hours or go to Contact on our website to get in touch. 

Hours:

May 1 - October 31
Saturdays 9:00am - 2:00pm 

Purchased In Store, Return By Mail

Please contact us within 14 days from date of purchase to request a return.

All items must be in new, unused, original condition and packaging with tags attached.

You will need the original receipt or proof of purchase. 

Please go to Contact on our website to request a return.

When your return request is approved, we will email you instructions with where to send your return package.

Please note: Item(s) sent back to us without first requesting a return will not be accepted.

Customer is responsible for all return shipping fees. 

Purchased Online, Return By Mail

Please contact us within 14 days from date of receiving your item(s) to request a return.

All items must be in new, unused, original condition and packaging with tags attached.

You will need the original receipt (invoice/order number) or proof of purchase. 

Please go to Contact on our website to request a return. 

When your return request is approved, we will email you instructions with where to send your return package.

Please note: Item(s) sent back to us without first requesting a return will not be accepted.

Customer is responsible for all return shipping fees. 

Damages and Issues

Please inspect your order upon reception and Contact us immediately if any of the items are defective, damaged, or you received the wrong item(s), so that we can evaluate the issue and make it right. 

Exceptions / Non-Returnable Items

Certain types of items cannot be returned such as, special orders, sale items, gift cards, and personal care items (beauty products). Please go to  Contact on our website and get in touch if you have any questions or concerns about a specific item(s). 

Exchanges

The fastest way to ensure you get what you want is to return the item(s) you have, and once the return is approved, make a separate purchase for the new item(s). 

Refunds

Once we have approved and received the return, you will be refunded on your original form of payment. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we have approved and received your return, please go to Contact on our website and let us know. 

Please note: Delivery Fees are non-refundable

Customer is responsible for all return shipping fees.